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Here you will find Email addresses for our various departments. Please let me know if you have any questions or concerns. We promise to respond as soon as we can. However, if you have a problem with something related to your gaming account with any bookmaker, it is better and more efficient that you contact their own customer service.
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Contact our editorial team
If you want to get in touch with someone at our editorial office, you will find the email addresses below:
Problems with bookmakers
If you have a problem with a bookmaker, or if something is not working as intended on their site, the first step is always to contact the bookmaker's own customer service for help. Almost all casinos we work with offer support both via email and chat, so it should be quick to get help with your case.
If you feel that you are not getting the help you need, or if you feel that you are being treated unfairly, we recommend that you contact one of the following New Zealand authorities:
Information in English
casinolist.co.nz only collaborates with casinos and betting sites operating under a New Zealand license from – the New Zealand Gambling authority.
We are not interested in working with casinos without a New Zealand license , and we are asking to not email us about this. If you want to read more about how to get listed on casinolist, please read our listing criteria here (in New Zealand).
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