Play Frank Casino review

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Reviewed by: Isabelle Lort Twitter
Last updated: 19/07/2022

This casino has not yet acquired a New Zealand gaming license. We recommend that you take a look at our casinos with New Zealand gaming license here , or choose one of the casinos we have listed below.

Play Frank Casino has been operating as a player in the market for over 3 years and in this industry it can be considered as long. When the casino was launched, it came as a breath of fresh air with its playful design and nice welcome bonuses. We have immersed ourselves in and tested everything that can be tested to see what play Frank Casino is all about. Below you can read the result.

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stars stars stars stars stars 5 / 5
Gaming licenses Gaming licenses: New Zealand , Malta (mga), United Kingdom (UKGC)
Casino games Number of games: 1300
Payment method Minimum deposit: 50kr
Money Payment methods:
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Gaming licenses Gaming licenses: New Zealand , United Kingdom (UKGC), Malta (mga)
Casino games Number of games: 4000+
Payment method Minimum deposit: 100kr
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100$ or 100 free spins
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18+ years-Play responsibly, The National Gambling Exclusion Scheme. the offer is valid for new players from september 1, 2020 onwards. My. deposit 100$. Cash free Spins are valid for 60 days. Cash free Spins are wager-free. winnings are real money. The free bet is valid for 60 days with no wagering requirements.
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Gaming licenses Gaming licenses: New Zealand , Malta (mga)
Casino games Number of games: 1000+
Payment method Minimum deposit: 100kr
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18 + - play responsibly - new customers only - wagering requirements casino X20 - wagering Free Spins 0x - winnings are real money-wager within 60 days.

Bonuses and promotions


When you register your account at play Frank casino you will be welcomed with a total welcome package of$ 3,000 and 200 free spins
. All free spins are valid in the slot machine Starburst from the game developer Netent and$is edited together with your first 3 deposits after registration.

  • Deposit 1: Get a first deposit bonus of 100% as$edited up to$ 1,000 + 50 Free Spins that are activated directly in Starburst.
  • Deposit 2: get a second Deposit bonus of 50% as$edited up to$ 2,000 + 50 freespins
  • Deposit 3: get another 100 freespins Play Starburst when you make your third Deposit

In terms of wagering requirements so it depends a bit on what kind of casino games you are engaged in. Not all games in the range contribute 100% to turnover. Always check what is stated in the bonus terms and conditions you should have access to when you receive an offer. At Playfrank casino, it is only the bonus money itself and the winnings you bring home with free spins that must be wagered before you can make a withdrawal, not your own deposit. Winnings from free spins you wager 40x and bonus amounts have a wagering requirement of 35x.

Loyalty programs & benefits

In the second half of 2017, there was a total makeover at play Frank Casino, and only for the better. Nowadays, players can enjoy daily casino promotions which rewards you with free spins or bonuses afterwards. Unlike before, when you could only participate in unique missions every week, this is undoubtedly something that will increase both the entertainment factor and the chances of winning for all players.

Tracks, or tracks as you would say in New Zealand, are another nifty thing that play Frank is completely unique with. There will always be a visible icon on the page that shows how far you have left until the next player level at the casino. As soon as you reach a higher level, you unlock a range of options, all of which give you some kind of advantage. The entire system is tailored to suit your needs as best as possible. You therefore have to choose the bonus type all by yourself! Choose between free spins, cash spins, bonus money, cashback and a lot of other fun!

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Our Rating
Game selection
56%
Bonus
59%
Support
62%
Fast withdrawals
58%
Payment methods
Bank Id
Main Characteristics
Online Casino

Online Casino

Mobile Casino

Mobile casino

Customer

Customer

Gaming licenses

Gaming licenses

Games and software

Something that was clear from the start was that the team behind play Frank Casino would make sure to offer one of the market's largest game selection. At the time of writing, play Frank offers games from game manufacturers such as Betsoft, Evolution Gaming, Microgaming, NetEnt, Play n go, Quickspin, Big Time Gaming, NextGen, WMS, NYX Gaming, Pari Play, Playson, Booming Games, Light & Wonder, Isoftbet, Merkur, Pragmatic play, High5, Lightning Box Games, 2by2 Gaming, Just for the win. This results in offering over 1250 games. In addition to these games, play Frank is currently trying to start a collaboration with another 5-10 game providers that will result in a lot more games to choose from in the already gigantic game selection. Something you can feel relatively confident about no matter how the negotiations go is that you will never run out of games to play. The game manufacturers that play Frank Casino today has a partnership with usually launch about one game a month. In connection with the larger of these launches, you can sometimes get special offers with that game in focus. A warm tip is to always keep an eye on play Frank Casino's well-stocked promotional calendar that is constantly updated.

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Customer

The support at play Frank Casino is something we want to start by giving a big commendation to. In many cases we have been in contact with them. The only bad thing we have to say about the support is that it is not available in New Zealand. If you can ignore this, the rest of our experiences with the support have been positive. Every time we have been in contact with them, we have been met by a nice customer service representative who has done his best to solve the case at once. In one case, they were forced to return. An hour later we received a confirmation email that our case was handled and ready. You can also reach play Frank's customer service through the live chat on their website every day during all hours of the day . If you need to contact them outside these times, you can always send an email to their support email [email protected] .

Deposits, withdrawals and security

When making deposits and withdrawals, it is very important that things go right and safe. This is something that the team behind play Frank Casino has really thought about. Currently, you can choose between making deposits. This, too, is something that the team behind play Frank is trying to renegotiate so that it can offer an additional handful or two of payment methods. It is worth noting that some of the payment methods are tied to fees. This is worth checking out before making your deposit or withdrawal. When it comes to withdrawals, the team behind play Frank has stated that the total process time it should take the casino is max 24 hours from the moment the player clicks the withdrawal button. Keep in mind that some banks and payment methods have their own process Times that may delay withdrawals. If you feel any uncertainty, please contact the support, which we will take a closer look at below.

Garen has been writing casino reviews for many years. She is meticulous and detail-oriented. Among her favorites we find, among others online casino games with great game selection, casino bonuses with fair conditions and responsible gaming.