Cozino casino review

About Cozino Casino

When Cozino first launched, they only had a European gaming license from MGA. In 2019, however, they received a New Zealand gaming license , which continued to make the casino available to New Zealand players. For this reason, there are also most benefits that you usually count on new casinos , such as verification with Bank identification and safe features for safer gaming.

Casino bonuses

At Cozino there is a lot to be entertained by, but no casino bonuses . This means that you have chosen to completely skip bonuses and free spins , and allows players to decide for themselves what to deposit and play with. While some players see this as a disadvantage, It is something that and we see positively as it advocates responsible gambling.

Wagering requirements

Since there is no welcome bonus at Cozino, you do not have to worry about meeting any wagering requirements before you can make a withdrawal. What you win you can keep yourself and pick out without any problems, also tax-free with the New Zealand license. However, if you want to find online casinos that offer a bonus with low or no wagering requirements, you can find them here.

+ 18 - play responsibly -gamblingcommission.govt.nz -terms and conditions apply-Min. deposit$ 100-x0 in wagering requirements

Game selection

When Cozino was first launched, there were around 500 titles on offer. Today you will find over 2,500 casino games in the assortment that comes from many of the game world's game providers. Just within online casino games you can find over 80 different table games with a live dealer. These come from Evolution Gaming, among others, but Netent also contributes several of its live games.

Of all the slots that are included in the game Range, 15 of these are included in the category of jackpot games. Here are some of NetEnt's popular progressive jackpot slots , for example, the Hall of Gods and Arabian Nights. Also Mega Moolah and major Millions from Microgaming among several other jackpot games.

Clicking on the Catechism Roulette so you will find almost 40 different variants with live dealer, including Lightning Roulette and New Zealand Roulette from Evolution Gaming. And would Black jack to be more enticing, there are over 70 different table games to choose from there.

Cozino on mobile

Because the game page is mobile so games also work perfectly in the mobile, regardless of whether you use an iPhone or Android. No download$is also not available, but it is enough to Surf Into Cozino via its browser in any device.

Customer

For those who have not played casino online before, we recommend that you choose a casino that offers customer service that works for you. A chat system is preferable for those who know that you are happy to ask a couple of questions to customer service to be on the safe side, because the communication is clear and direct.

At Cozino casino there is no live chat , which means that you have to wait for an answer to your case by email when you need to contact customer service. A tip is therefore to make sure that the email address you enter in your case is correct, and that you are as clear and detailed as you can in your email. This is to avoid that they send their answer to the wrong person or that they have to come back with more questions than answers.

The good thing is that they exist. available 24/7, but there is not always a New Zealand-speaking employee on site . It may therefore take a while before you get feedback, if you are not comfortable enough to communicate in English.

Deposits & withdrawals

At Cozino, not many players are restricted when it comes to payment methods. Here you have several payment services to choose from, both Visa and MasterCard, the e-wallets Skrill and Neteller as well as PayPal and Paysafe. However, they lack Trustly which is otherwise the most common payment method at New Zealand casinos, as well as withdrawal Swish which is also a very popular choice at online casinos today.

If you need more information about both deposits and withdrawals, you need to click on the casino's terms and conditions. Even when you verify your gaming account with Bank identification, it can you are required to submit certain documentation before you can receive a payout . A copy of ID, proof of address plus any proof of origin of funds used for gambling as well as proof of ownership of the account is documentation that can be claimed by the casino.

It is also worth mentioning that the most you can do withdrawals of$ 100,000 per calendar month , and you can at most withdraw$ 50,000 per transaction . If you win larger amounts than that, Cozino will divide your withdrawal into several payments.

Cozino tries to process all withdrawals within a few hours, but you are asked to upload all necessary documents in advance to speed up the process as much as possible. If you have not been contacted regarding other documents, you should contact support after 48 hours.

Summary

We'd rather see an improvement in how to get in touch with customer service at Cozino. Most other New Zealand casinos offer live chat, which we are also used to, and it should be possible to contact customer service in New Zealand. On top of that, we don't have much money to give Cozino, as they are both responsible for their players through deposit limits and other security features, plus they have one of the largest Game selections you can find at an online casino.